A typical guest room in the historic Fairmont Chateau Frontenac in Old Quebec skyline in Quebec City, Quebec, Canada. Dear Nat L.,Thank you for taking the time to post a review further to your recent visit to Fairmont Le Château Frontenac. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. ��:��ʌG�=�Y�Āo���%� Xєy endstream endobj 673 0 obj <>stream h��Wak�0�+�j�t�l(��[Je!ɇA#KD�h�`+���I�ڹ]#0� 8A
Again, thank you for taking the time to post a review and we look forward to having the honor of welcoming you back.Best regards,Patricia CarréRooms division director. Overall, the hotel it is very very VERY nice. The landscape from the hotel backyard was amazing. The eatery serves dinner and Sunday brunch. Apart from the breakfast the Gold floor lounge offer free drinks, coffee, cookies and Hors d'oeuvres during the afternoon with an amazing river view! The first room had one flaw: a funky tub where water seemed to have gathered under the lining causing an unsteady surfing effect. !Grand historic hotel which is the heart of old Quebec City. The compensation was completely unexpected but a sign of the classy heritage of old school business: keep your customers happy. %PDF-1.6 %���� you will discover the famous people and historical events that have shaped the We hope to have the pleasure of welcoming you again. Thank you for your patience. Our room was also lovely, quite large, beautifully renovated and modern with a spectacular view of the river and a fun vantage point to watch the toboggan run. Bistro cuisine reinvented in a friendly atmosphere. Dear LazyLacey,Congratulations on your recent wedding! We are honored that you choose to stay with us for your honeymoon and thrilled you had such a memorable stay. The place was hopping - it was super busy but service was friendly and fantastic (its the kind of place where valet parking attendants make sure your seat warmers are on when bringing your car and the concierge can miraculously pull strings to find you a table at the hottest resto though you decided to book unreasonably late).
Le Champlain is in Quebec City, Quebec and it is a beautiful eatery that is a part of the Fairmont Le Chateau. 040703, Québec City - Quebec, Canada G1R 4P5 Tel +1 418 692 3861 Fax +418 692 1751 chateaufrontenac@fairmont.com Review tags are currently only available for English language reviews. And 10CAD for the product.More, Dear Ninaa C.,Thank you for taking the time to post a review further to your recent visit to Fairmont Le Château Frontenac. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. Not bad for the quality and reputation of the hotel. Copyright Dear janetP5638AN,We are thrilled you enjoyed your recent experience at the Chateau. Ask ninaachavezz about Fairmont Le Chateau Frontenac, Ask Nat L about Fairmont Le Chateau Frontenac, Ask MrsSaturday25 about Fairmont Le Chateau Frontenac, Ask janetP5638AN about Fairmont Le Chateau Frontenac, Ask COCOFromOttawa about Fairmont Le Chateau Frontenac, Ask Sageduo about Fairmont Le Chateau Frontenac, Hotels near Fairmont Le Chateau Frontenac, Hotels near Moment Spa Le Chateau Frontenac, Hotels near Centre Infotouriste de Quebec, We compared the lowest prices from 12 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites. We splurged and booked the Chateau Frontenac, choosing it because of its location in the centre of the winter carnival and because staying there has always been on my bucket list. Discover the lively culture of Quebec City with this luxury all-inclusive package by Fairmont Le Château Frontenac. If you are traveling to QC you must stay at the Fairmont Le Chateau Frontenac! They even honored the same rate we paid for our reservations. Please see our partners for more details. On the menu they were 5CAD each. The Room is pristine and has great character. It is very valuable to us as it will assist in improving our offering and deliver a memorable experience for each guest.
Both rooms in which we stayed were spacious, impeccably clean and beautifully decorated. We had our conference at the hotel and the staff and food were magnificent. Every aspect of our stay was spectacular - from check in, customer service, cleanliness of the room, etc. I did not want to go outside for some chocolate. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We mentioned this during checkout so the front desk staff applied compensation for this and made note to rectify the problem before someone gets hurt. and that I will be sharing your feedback with our teams as we work to constantly improve our facilities and service.Should you wish to discuss further of the situation, do not hesitate to contact me directely at jean-francois.vary@fairmont.comI would be pleased to sort this situation out with you.I look forward to hearing from you and having the honor of welcoming you back.Sincerely,Jean-François VaryDirector of operations. © Coming from a "hot" country being on temperatures under -20°C was a great experience. 672 0 obj <>stream Well because they overcharge for the service. Dear Sageduo,Allow me to thank you for choosing Le Chateau Frontenac on your recent trip to Quebec City and for taking the time to share such lovely and thoughtful feedback. Sitemap. Please rest assured we take your comments very seriously. From a romantic getaway to an exciting escape with friends, this packages offers personalized experiences for all taste for an unforgettable stay in Quebec fabled castle. I dont consider myself a cheap person but literally, I paid 11CAD for service and tax. So I ordered two hot chocolates for my brother and I (room service). Thank you for selecting Fairmont Le Chateau Frontenac, and we look forward to hosting you once again in the near future.Kind regards,Patricia CarreFront Office Manager. Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review.
Dear COCOFromOttawa,It is truly rewarding to read your comments and we are so thrilled you enjoyed your stay. Between Friday, July 31, 2020 and Friday, April 30, 2021. The landscape from the hotel backyard was amazing.
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